Your hotel in the heart of Zagreb
Have a question about your stay? Need to arrange something special? We're here to help make your visit to Zagreb as smooth as possible. Here's how to reach us, whether you're planning ahead or already on your way.
Hotel Dubrovnik Ljudevita Gaja 1, PP 246 10000 Zagreb, Croatia
General Inquiries: +385 1 4863 555 Email: [email protected]
We're in the heart of Zagreb on the main square, so finding us is easy. If you have any general questions about the hotel, facilities, or Zagreb itself, our team is ready to help.
Ready to book your stay? Our reservations team can help you find the perfect room and answer questions about availability, rates, and special requests.
Reservations Phone: +385 1 4863 500 Reservations Email: [email protected]
Whether you need one room or multiple rooms for a group, we'll make sure everything is sorted before you arrive.
Thinking about hosting a conference, seminar, wedding, or business meeting? We have 959 square meters of event space with natural light and some spaces overlooking the main square.
Seminars & Congresses: +385 1 4863 504 Group Reservations: +385 1 4863 505
Our events team can walk you through space options, catering, technical requirements, and everything else you need for a successful gathering.
If you're a travel agent, corporate client, or media contact looking for partnership opportunities or information about the hotel, reach out to our sales and marketing team.
Sales Department: +385 1 4863 502 Marketing Department: +385 1 4863 909
Sometimes you just need to talk to the right person directly. Here are some key contacts for specialized requests:
Front Desk & Guest Services: +385 1 4863 512 Email for Guest Services: [email protected]
Our front desk team handles everything from room changes to restaurant recommendations. They're your go-to for anything during your stay.
A few things you might want to arrange before your visit:
Airport Transfer: We offer organized transfers from Zagreb Airport for €33 (standard vehicle) or €50 (van). Just let us know your flight details when you book.
Parking: We have parking available at Praška ulica 5 for €25 per day. If you book directly through our website, parking is free! The lot is about 100 meters from the hotel entrance.
Special Requests: Need an extra pillow, specific dietary requirements for breakfast, or a room on a higher floor? Tell us when you book and we'll make it happen.
If you're staying with us and need anything, just pick up your room phone and dial the front desk. Room service is available from 7 AM to 10 PM, and our 24/7 front desk can help with anything else you need.
We try to respond to emails within 24 hours on weekdays. If you need an immediate answer, especially for same-day or next-day bookings, calling us directly is always faster.
For urgent matters during your stay, the front desk is your best bet - they're available around the clock.
Want to see what's happening at the hotel or get inspired for your Zagreb visit? Follow us on social media for photos, updates, and tips about exploring the city. Just search for Hotel Dubrovnik Zagreb.
For immediate answers, call our general line at +385 1 4863 555. If it's about making or changing a reservation, call +385 1 4863 500. Email works great too if your question isn't urgent - we respond within 24 hours on weekdays.
Absolutely! We offer organized airport transfers for €33 (standard car) or €50 (van) per direction. Just let us know your flight details when you make your reservation, and we'll have everything ready when you land.
Contact our seminars and congresses team at +385 1 4863 504 or email [email protected]. They'll help you choose the right space, arrange catering, and handle all the details for your event.
Yes! Our front desk operates 24 hours a day, 7 days a week. Whether it's 3 PM or 3 AM, there's always someone available to help you. Just call from your room or visit the front desk in the lobby.
We check emails on weekends, but response times may be a bit longer than our usual 24-hour weekday turnaround. For urgent weekend matters, especially if you're arriving soon, calling us directly is the fastest way to get help.